Delivery

We endeavour to fulfill all orders within 7 working days, but usually we're quicker!!

Returns Policy

Our aim is to ensure that you receive the very best quality products at competitive prices. If you are not completely satisfied with any goods that you have purchased we will either exchange them or refund your money, providing the goods are returned to us in their original condition within 14 days of receipt. It is recommended that they are well packed, preferably in the original packaging and that you obtain proof of posting. Exchanges or refunds can only be made once the original goods have been received back at CSL/Pet Tags. We will refund any reasonable carriage costs resulting from CSL/Pettags packing errors.

Web Site Security

Any pages on our website which relate to the gathering of credit card details are handled by Protx, a credit card processing company. This means you can rest assured that communications (e.g. credit card numbers) between your browser and this site's web servers are private and secure.

Data protection:

We store and process customer data in accordance with the current legal requirements of the Federal data protection law, the telecommunications laws and the teleservices protection law.
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